CRM Enhancements
CRM ID visible on the portal
You can now easily view CRM IDs directly in the interface, improving traceability and client management.New Matches Webhook
We’ve added a webhook to notify your system when new matches occur, helping automate your workflows.New CRM Matches API
A new endpoint is now available to retrieve matches information more efficiently.
Client & Case Management
Public case filtering by indicator
Public alerts and cases can now be filtered using specific indicators—making investigations faster and more focused.Client History renamed to “Client Profile”
For better consistency across the platform, the Client History tab is now called Client Profile.Client contact information storage
Client contact details can now be stored within Relationship Management, enabling more complete client records.
Screening & Data Processing
Arabic ↔ English name transliteration (single screening)
Automatic transliteration in screening helps improve matching accuracy during public screenings.Additional ID Type options
Two new ID Type ( GCC Company and Other) categories have been added to support more diverse document types.
🛠️ Improvements
Documentation
API documentation improvements
We refined the API documentation to be clearer and easier to follow.Updated webhook integration guide
The Monitored Entity Update section has been corrected for clarity and accuracy.
🧹 Fixes
Client & Profile Data
Nationality now saves correctly in single-screen inputs.
Date of Birth no longer displays the previous day, ensuring accurate personal data.