✨ New Features
🔐 Admin-Controlled MFA: Admins now have full control over multi-factor authentication, with options to enforce, enable, or disable it for their teams.
🧑🏻🏫 Tutorials Section: A new in-app tutorial hub is now available to guide you through features and workflows whenever you need support.
🎫 Support Ticketing: You can now raise and track support tickets directly from within the platform for quicker assistance.
🔌 New & Updated APIs: New APIs for integrating with your CRMs give you more flexibility. We now have custom onboarding screening flows and auto-onboarding, that is especially useful for FinTechs!
🥸 "Accepting" Invalid watchlist records from Nafith & Makken: The system now stores invalid watchlist records on the platform and highlights them for you! No Match Reports always include invalid records, so nothing changes there!
🤓 Better visibility on when entities are being monitored: When there are no matches against your entities, you can visit the Client History page and it will let you know when a check was last run against your client. While this was always the case, you now have better visibility!
🗂️ Case Resolution & Forms
Fewer errors on the case resolution page: We decoupled the case resolution page from case forms so you won't see errors if a form is missing or out of sync.
Old forms hidden: Old/irrelevant case forms will no longer appear while resolving a case.
Watchlist type visible: You can now see which watchlist triggered the case right on the resolution page.
🔍 Screening & watchlists
Easier single screening: The single screening API no longer requires a unified number fewer steps to screen an item.
Better watchlist validation: Clear status for public checks: When a public screening returns no matches, it now shows as "Cleared" so the result is obvious.
🔧 Behind-the-Scenes Improvements
Single Screening API: Screenings no longer require a unified number, making the process smoother.
Stability Fixes: We’ve improved how notifications and rate limits are handled, and eliminated errors tied to case forms on the resolution pages
Frontend security improvements: Various frontend security hardening changes were applied to make the app even more secure.
